Privacy Policy

John Property ('we', 'us', or 'our') is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your data when you visit our website, use our services, or interact with our property consultants.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please refrain from using our website.

Personal Information: When you submit a contact form, schedule a viewing, or register for property alerts, we may collect your name, email address, phone number, and any additional information you voluntarily provide.

Usage Data: We automatically collect certain information when you visit our website, including your IP address, browser type, device information, pages visited, time spent on pages, and referring URLs.

Cookies & Tracking: We use cookies and similar technologies to enhance your browsing experience, analyse website traffic, and understand user preferences. You can manage cookie settings through your browser.

We use the information we collect for the following purposes: responding to your enquiries and providing property recommendations; scheduling and managing property viewings; sending property updates, newsletters, and market insights (with your consent); improving our website performance and user experience; complying with legal obligations and protecting our rights.

We will only use your personal data for the purposes it was collected for. If we need to use it for a new purpose, we will notify you and, where required, seek your consent.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure server infrastructure, and restricted access controls.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

We may share your information with trusted third parties who assist us in operating our website, conducting business, and providing services to you. These parties are obligated to keep your information confidential and use it only for the purposes we specify.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before providing any personal information.

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. When your data is no longer needed, we will securely delete or anonymise it.

Depending on your jurisdiction, you may have the right to: access, correct, or delete your personal data; object to or restrict the processing of your data; withdraw consent at any time; request data portability.

To exercise any of these rights, please contact us using the details provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The updated policy will be posted on this page with a revised effective date. We encourage you to review this page periodically.